Q1.Are you manufacturer or trading company?
A. We are professional machine tool manufacturer.
Q2. How about your price?
A. We have different series, covered high, middle, economical class with super high performance-price ratio. You may check with us for most suitable solutions.
Q3. Can you provide training for operation CNC machines?
A.Yes, free training in our factory is available.
Q4. What's your warranty terms?
A. We will supply a replacement for parts that prove to be defective for a period of one year (3 years for SIEMENS parts) , starting from one month after shipping date. Please contact us for more details.
Q5.Do you have CE certificate?
A. Yes,we have.
Q6. What’s the delivery time & package?
A.Depends on machine model and configuration. Normally not more than 45days. Please contact us to confirm. All our CNC machines are packed with sea worthy package.
Q7.What is MOQ?
A.1 Unit.
Q8: What is your trade terms?
A : FOB, CFR and CIF all acceptable.
Q9:Where is our factory located? How can I visit there?
A:yuhuan city zhejiang province,china.welcome to visit china.
Q10:How can I choose the most suitable machines ?
A: Please tell me your specifications ,we can choose the best model for you , or you can choose the exact model .
You can also send us the products drawing ,we will choose the most suitable machines for you .
Q11:Whether you could make your products by our color?
A:Yes, The color of products can be customized if you can meet our MOQ.
Q12:How to guarantee the quality of your products?
A:1)Strict detection during production. 2) Strict sampling inspection on products before shipment and intact product packaging ensured.